Support, maintenance, documentation, security cadence, and visibility after launch—with covered systems, responsibilities, boundaries, and transition expectations defined in the agreement.
Care is not Help Desk, unlimited project work, or an implied 24/7 guarantee. The signed agreement controls coverage and commitments.
Exactly five public Care packages
Coverage based on systems and responsibility
Agreement-specific support posture
Documented ownership and transition expectations
Current packages
Five public Care packages
The package names, planning ranges, buyer fit, deliverables, boundaries, and next steps below stay aligned with the current Care catalog. Final coverage and commitments are defined in the signed agreement.
Vantus Care
Care Website
$500–$950/month
Ongoing stewardship for small owned websites.
Clients that need ongoing stewardship for technology they own, with coverage, responsibilities, reporting, and boundaries defined in the Care agreement.
Covered-system register and responsibility matrix
Recurring maintenance, review, and reporting cadence defined by the Care package
Ongoing stewardship for Vantus-built websites, portals, integrations, and operating systems.
Clients that need ongoing stewardship for technology they own, with coverage, responsibilities, reporting, and boundaries defined in the Care agreement.
Covered-system register and responsibility matrix
Recurring maintenance, review, and reporting cadence defined by the Care package
Stronger recurring stewardship for security-sensitive systems, evidence, access, backup, and security cadence.
Clients that need ongoing stewardship for technology they own, with coverage, responsibilities, reporting, and boundaries defined in the Care agreement.
Covered-system register and responsibility matrix
Recurring maintenance, review, and reporting cadence defined by the Care package
Ongoing system stewardship with bounded strategic guidance and multi-system accountability.
Clients that need ongoing stewardship for technology they own, with coverage, responsibilities, reporting, and boundaries defined in the Care agreement.
Covered-system register and responsibility matrix
Recurring maintenance, review, and reporting cadence defined by the Care package
Custom recurring stewardship for complex, multi-system, high-risk, or enterprise environments.
Clients that need ongoing stewardship for technology they own, with coverage, responsibilities, reporting, and boundaries defined in the Care agreement.
Covered-system register and responsibility matrix
Recurring maintenance, review, and reporting cadence defined by the Care package
Identify the systems, environments, responsibilities, access model, risk posture, reporting needs, backups, and support expectations that Care will actually cover.
2. Write the boundaries
The agreement states what is included, what is separate, client responsibilities, change handling, any agreement-specific response commitments, and how third-party costs are treated.
3. Operate visibly
Covered work follows the agreed cadence with documentation, change visibility, reviewable evidence, and a transition path that does not depend on hidden access or undocumented knowledge.
Need a coverage fit check?
Start with what you need Vantus to own operationally.
We will identify whether the requirement belongs in Care, Managed Technology, a project, or a separate agreement rather than forcing unlike responsibilities into one plan.