Terms of Service

1. Acceptance and contract formation

By accessing or using the Vantus Systems website or services, you agree to these Terms of Service. For account creation, client portal access, checkout, subscriptions, paid plans, audits, downloads, support intake, and statements of work, Vantus may require a clear affirmative action such as an unchecked box, electronic signature, payment authorization, or signed agreement confirming that you read and accept the applicable terms. Continued browsing alone is not the intended acceptance method for binding paid or account-based terms.

If you use the services on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the services.

2. Relationship to customer agreements

These public terms apply unless a written master service agreement, statement of work, order form, data processing agreement, business associate agreement, security addendum, or other signed agreement says otherwise. If there is a conflict, the signed agreement governs the specific engagement.

3. Services and delivery scope

Vantus provides website, systems, infrastructure, operations, security, workflow, and related consulting or managed services as described in the applicable public page, order form, or statement of work. Public descriptions are informational and do not expand a signed scope. Timelines, fees, dependencies, deliverables, acceptance criteria, warranties, and support terms are controlled by the applicable written agreement.

4. Ownership, licenses, and feedback

Vantus retains ownership of its pre-existing intellectual property, methods, templates, tools, know-how, code libraries, design systems, documentation frameworks, and reusable components. You retain ownership of materials you provide to us. Customer deliverable ownership, transfer, licensing, open-source treatment, and reuse rights are governed by the applicable statement of work or signed agreement.

If you submit content, files, feedback, suggestions, screenshots, logs, or other materials, you grant Vantus a non-exclusive, worldwide, royalty-free license to host, process, reproduce, modify, display, transmit, and use that material solely as needed to operate the website, respond to your request, provide services, maintain security, comply with law, and enforce agreements. Feedback may be used without restriction unless a signed agreement says otherwise.

5. Privacy, cookies, security, and regulated data

Our handling of personal information is described in the Privacy Policy and Cookie Policy. Do not submit regulated data unless a written agreement permits it. If an engagement involves personal data, sensitive data, protected health information, or personal health records, the applicable data processing, security, breach-notice, and vendor obligations must be documented in the written agreement for that engagement.

6. Accounts, access, and security

You are responsible for maintaining the confidentiality of your credentials, devices, and authorized users. You must promptly notify us of suspected unauthorized access, credential compromise, security incidents, or incorrect permissions. Vantus may suspend or restrict access to protect users, systems, data, service integrity, legal compliance, or security.

7. Acceptable use

• Do not interfere with, probe, scan, disrupt, overload, or bypass any Vantus system unless you are following the Responsible Disclosure policy.
• Do not submit unlawful, infringing, deceptive, malicious, exploitative, harassing, abusive, or nonconsensual intimate content.
• Do not submit protected health information, child data, regulated financial data, biometric data, or government identifiers unless a written agreement authorizes that processing.
• Do not use the services to train models, scrape content, harvest contact data, or build competing datasets without written permission.
• Do not misrepresent your identity, authority, affiliation, consent, or right to submit information to us.

We may remove content, disable access, suspend an account, preserve evidence, notify affected parties, or report activity to authorities when we reasonably believe these terms, law, security, privacy, child-safety, copyright, or abuse-prevention rules have been violated.

8. Nonconsensual intimate imagery and urgent removals

The Vantus public website is not designed as a social media, gaming, photo-sharing, video-sharing, or user-generated-content platform. Even so, nonconsensual intimate imagery, sexualized deepfakes, child sexual abuse material, threats to publish intimate images, and related exploitative material are prohibited.

If any Vantus-controlled surface contains intimate visual content depicting you without your consent, email legal@vantus.systems with enough detail for us to locate the material. If Vantus ever operates a platform covered by the Take It Down Act, Vantus will maintain a clear removal process, assign request identifiers, and remove validly reported content and known identical copies within the legally required timeframe.

9. Copyright and repeat infringers

You may not submit or use content that infringes copyright, trademark, trade secret, publicity, privacy, or other rights. Vantus maintains a copyright notice-and-takedown procedure and repeat infringer policy at /legal/dmca. We may remove or disable access to allegedly infringing content and suspend or terminate users who repeatedly infringe or submit abusive notices.

10. Billing, subscriptions, and automatic renewals

Fees, taxes, payment timing, renewal periods, cancellation rights, late-payment effects, refund treatment, and scope changes are controlled by the applicable order form, checkout disclosure, statement of work, or signed agreement. If Vantus offers an automatically renewing consumer service contract, the renewal terms, price, billing frequency, cancellation path, and renewal period must be clearly disclosed before purchase.

For Florida consumer service contracts subject to automatic renewal law, Vantus will provide required renewal notices where applicable and will allow cancellation in the same manner and by the same means used to accept the service contract, unless a statutory exception applies.

11. Third-party services and links

The services may reference third-party websites, infrastructure, payment processors, analytics providers, hosting providers, security tools, documentation, or integrations. Vantus is not responsible for third-party terms, privacy practices, content, security, uptime, or availability except as expressly stated in a signed agreement.

12. Disclaimers

Except as expressly stated in a signed agreement, the website, content, tools, downloads, documentation, and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Vantus disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and uninterrupted or error-free operation.

13. Limitation of liability

To the fullest extent permitted by law, Vantus will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages, or for lost revenue, lost data, business interruption, procurement of substitute services, or reputational harm, even if advised of the possibility of those damages. Except where a signed agreement says otherwise, Vantus total liability for claims related to the public website or these terms will not exceed the greater of the amount you paid to Vantus for the specific service giving rise to the claim during the three months before the event or USD $100.

14. Indemnity

You will defend and indemnify Vantus, its affiliates, officers, employees, contractors, and agents from claims, damages, liabilities, costs, and expenses arising from your submitted content, misuse of the services, breach of these terms, violation of law, infringement of third-party rights, or unauthorized use of another person's data.

15. Governing law, forum, and arbitration

These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Unless a signed agreement identifies a different forum, disputes must be brought in the state courts located in Miami-Dade County, Florida, or the federal courts for the Southern District of Florida when federal jurisdiction exists.

Where enforceable and not prohibited by law, disputes will be resolved by binding individual arbitration before a neutral arbitrator under commercially reasonable arbitration rules. Class, collective, consolidated, private attorney general, and representative proceedings are waived to the fullest extent permitted by law. Either party may seek temporary or injunctive relief in court to protect intellectual property, confidentiality, security, privacy, systems, or data.

16. Changes to these terms

We may update these terms when our services, legal obligations, operational requirements, or risk controls change. Material changes will be reflected by updating the effective date and, where appropriate, by providing additional notice or requiring renewed affirmative acceptance.

17. Contact

Legal and contract questions: legal@vantus.systems
Privacy requests: privacy@vantus.systems
Security reports: security@vantus.systems
General contact: /contact