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Module dossier

Vantus Care — After-Hours On-Call

Contracted after-hours escalation coverage with clear severity definitions and response targets.

For

You can’t afford surprise downtime overnight/weekends

Outcome

Faster response for critical incidents

Boundary

Unlimited onsite unless contracted

Pricing estimate

How this module is priced

Range:$1,500–$3,500/month
  • per month + after-hours hourly

Recommended add-ons

  • •Incident Response Retainer
Check Fit & Availability

Related modules

monitoring onlysecurity onlybackup only

Who this is for

  • •You can’t afford surprise downtime overnight/weekends
  • •You need defined escalation coverage

Outcomes

  • ✓Faster response for critical incidents
  • ✓Clear escalation and documentation

Evidence you receive

  • Incident timeline report
  • Post-incident action list

What is not included

  • —Unlimited onsite unless contracted
  • —Undefined response expectations

Scope outside this module can be quoted separately.

Service tiers

SKU: VS-RUN-CARE-AHOC-ADV

"Adds stronger severity model and response targets."

All Foundation features plus change calendar, KPI tracking, and quarterly reviews.

Cadence

coverage
as-contracted

Ownership & Handoff Readiness

All tooling, documentation, runbooks, and configurations produced under Care are delivered to you. Sovereign-tier engagements include handoff readiness as a first-class deliverable—not a last-minute export. You can transition away at any time; we do not hold your data or configurations hostage.

Scope & Change Control

All changes follow an approval workflow appropriate to the tier. Emergency changes are documented and reviewed post-incident. Requests that materially expand scope become separate add-ons or projects.

Policy: No Hardware Subscriptions

Vantus does not lease hardware or bundle equipment into monthly payments. If hardware is sourced through Vantus, it is purchased outright by the client (CapEx) and owned by the client from day one.

  • You own the hardware.
  • We manage the lifecycle.
  • No financing lock-in.

Disclaimers

  • Metrics cite system-of-record definitions and applicable time windows.
  • Compliance support is not legal advice and does not guarantee audit outcomes.
  • Authorized adversary simulations require explicit written authorization and Rules of Engagement before any activity begins.